Amin Gul whose wife died due to COVID-19 received Relief...Read More
Households Received Relief Packages
Estimated Target Households to Receive Relief Packages
The COVID Relief Effort for Afghan communities and Household Grievance Redress Mechanism (GRM) team at all Implementing Agencies (IAs), Facilitating Partners (FP) ,GRM officer, Community Development Councils (CDC) and Grievance Redress Committee (GRC) member have the primary role in resolving complaints as part of their day to day activities as they interact with the beneficiaries and stakeholders. Various channels are used and each uptake channel has its own merits and demerits and needs to be fixed with different situation that is best suited. It must be keeping in mind that channels should be convenient, maintain confidentiality and does not cost to grievant. Complaints can be submitted through various channels.